Dear Volunteer,

 

Thank you for helping a client in need with a legal issue.

 

This page contains resources and forms to use on your full representation case, as follows:

 

Before your first meeting

• Key to understanding the Client Information Sheet – This will help explain some of the data fields contained in your specific client information, attached separately.
• Creating a Successful Attorney-Client Relationship – this Tip contains helpful and practical checklists for creating successful attorney-client relationship with your pro bono client.
• Working with Pro Bono Clients - This article contains tips about working with people in poverty and identifies some common pitfalls to avoid.

 

Initial Meeting with Client

• Representation Agreement – please sign this with your client, paying special attention to completing the items highlighted in gold. Then return a copy to VLN at your earliest opportunity.
• Attorney-Client Expectations Letter – please review this with your client and give a copy to your client.

 

During Representation

• Law Librarian Support – If you have any legal research needs, please contact a law librarian. They are eager to help!
• Resource Attorney Support – if you can’t find the answer to a question, our resource attorneys are happy to help. If you would like to stop by, please call in advance to ensure the resource attorney will be available to meet with you.
• Case Status Emails – every six months, you will receive a case status request from VLN – please let us know where you are on the case!

 

 

End of Representation

• Case Closing Form – please complete this to let us know about the work you did and that you are finished with the case.
• Termination Letter to Client – to ensure your client knows your work on the case is completed, please send a form of this letter to your client.

 

Thank you again for your help to a client in need. If we can assist you, please contact us.